At GMHBA, every day is a chance to make a real impact on people’s lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we’ve put our members, and our people, first. Make your career meaningful with GMHBA.
Job Description
We are seeking a casual Receptionist to join our GMHBA team, primarily based at our South Barwon location, with the flexibility to cover Geelong Hub, Belmont Hub, and Lara Medical Centre as needed. As the first point of contact for patients and visitors, you will provide a professional and welcoming service, handling appointments, patient records, billing, and general administrative support for clinicians and practice staff. We’re looking for someone professional, reliable, and proactive, with strong communication skills, the ability to work independently and collaboratively, and a positive, can-do attitude. By joining our team, you will contribute to providing essential support, supporting succession planning, and helping build resilience and flexibility across our network.
Desired Skills and Experience
What we're looking for:
Strong professionalism and the ability to maintain confidentiality at all times
Excellent written and verbal communication skills, with the ability to interact confidently with a diverse range of people
Ability to work independently, take initiative, and contribute productively as part of a team
High level of accountability and a positive, can-do attitude
Previous experience in a dental, medical, or allied health reception or administrative role is highly desirable
Proficiency with practice management systems (such as EXACT or Best Practice) and general computer applications
If you are professional, reliable, and enjoy providing excellent customer service, we encourage you to apply, even if you don’t meet every listed requirement.
Diversity + Inclusion
At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.
In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy
Submit your application online today. Applications close 16th October 2025.
Please note, candidate screening and interviews may commence prior to the closing of the advertisement so get your application in as soon as possible.
